Wellington

Octotel is currently experiencing the following issue:

Start Date & Time: 15/12/2025 @ 07:42

Affected Area/s: Wellington  

Impact: Customers may experience no/ connectivity.

Octotel technicians are currently investigating. There is no ETR at the moment.

Update (15/12/2025 @ 16:39):

Octotel confirmed that this outage was resolved on 15/12/2025 @ 16:39. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update 15/12/2025 @ 14:07

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

Update 15/12/2025 @ 12:55

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

Update 15/12/2025 @ 11:00

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

Update 15/12/2025 @ 09:32

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Update 15/12/2025 @ 08:32

Technicians are en route to site 

Affected roads are listed below:

• May Street
• Vink Street
• Erica Street
• Beukes Street
• Bothma Street
• Desmore Street
• Hoffmeister Street
• Kanarie Street
• Kwikkie Street
• Magnolia Street
• Bothma Street
• Mossie Street
• Lantana Street
• Jan Fiskaal Street
• Fisant Street
• Swaweltjie Street
• Jan Groentjies Street
• Suikerbekkie Street
• Rooiborsie Street
• Witogie Street
• Kraanvoel Street
• Tarentaal Street
• Kraanvoel Street
• Bokmakierie Street
• Cornelissen Street
• Solomon Street
• Sampson Street
• Matthews Street
• Mackier Street
• Jacobs Street
• Harper Street
• Sysie Street
• Adri Faas Street
• Neil Moses Street
• Vivian Matthee Street
• Piet-My-Vrou Street
• Jephthah Close
• Runelli Street
• Flamink Street
• Pelikaan Street
• Tinktinkie Street
• Fisant Street
• Conrad Street
• Lloyd Street
• Riverside Street
• Petersen Street
• Strelitzia Street
• Hawthorn Street
• Jasmyn Street
• Magnolia Street
• Cinsaut Avenue
• Gamay Avenue
• Theys Avenue
• Gardenia Street
• Hydrangea Street
• Lloyd Street
• Spes Bona Street
• Champagne Street
• Chiraz Street
• Claret Street
• Pinot Avenue
• Gousblom Street
• Dietrich Street
• Houtkapper Street
• Patrys Street
• Jansen Street
• Knolvlei Street
• Desmore Street
• Amandel Street
• Steenkamp Street
• Meyer Street
• Nicholl Street

#Wellington   #Octotel #Outage