Octotel is currently experiencing the following issue:
Start Date & Time: 06/10/2025 @ 07:4
Affected Area/s: Wellington
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (06/10/2025 @14:08):
Octotel confirmed that this outage was resolved on 06/10/2025 @14:08. Please restart your devices and contact our Support Team should you still experience connection issues
Update (06/10/2025 @12:22):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
Certain customer connections have been restored. ETR for complete restoration: ±2hrs
Update (06/10/2025 @ 10:18):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update (06/10/2025 @ 08:18):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update (06/10/2025 @ 08:18):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update (06/10/2025 @ 08:18):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update (06/10/2025 @ 08:18):
We are observing an issue affecting certain customers in the Wellington area.
Affected roads are listed below:
amstelhof
amstelhof ave
amstelhof street
beukes
bokmakierie street
bothma
cornelissen
desmore street
erica
harper
hoffmeister
jacobs street
jan fiskaal street
jan groentjies street
kanarie street
kwikkie street
mackier
may
piet-my-vrou street
rooiborsie street
runelli street
solomon
springbok street
suikerbekkie street
swaweltjie street
vink street
waterbok
#Wellington #Octotel #Outage
