Octotel is currently experiencing the following issue:
Start Date & Time: 21/07/2025 @ 07:26
Affected Area/s: Wellington
Impact: Customers may experience no connectivity.
Update (21/07/2025 13:05):
Octotel confirmed that this outage was resolved on 21/07/2025 13:05. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 21/07/2025 11:13
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update: 21/07/2025 11:12
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed,
We'll provide an estimated ETR for the full restoration process.
Update: 21/07/2025 08:21
Technicians are observing an issue affecting certain customers in the Wellington, Paarl area.
#Wellington #Octotel #Outage
