Octotel is currently experiencing the following issue:
Start Date & Time: 10/06/2025 @ 10:22
Affected Area/s: Wellington
Affected roads are listed below:
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (10/06/2025 @ 13:38):
Octotel confirmed that this outage was resolved on 10/06/2025 @ 13:38. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (10/06/2025 @ 12:43):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (10/06/2025 @ 11:40):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
Update (10/06/2025 @ 10:48):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
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