Open Fibre is currently experiencing the following issue:
Start Date & Time: 10/02/2026 @ 10:55
Affected Area: Mall of Mthatha at BT Ngebs City
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (10/02/2026 @ 15:02):
OpenFibre confirmed that this outage was resolved on 10/02/2026 @ 15:02. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (10/02/2026 @ 14:31):
Please note that the team is busy exposing the affected fibre. No ETR is currently available and further feedback will be shared.
Update (10/02/2026 @ 10:03):
Kindly note that teams are currently on site, further investigating.
They have indicated that the service is impacted by 2 core links that are down.
#MallofMthathaatBTNgebsCity #OpenFibre#Outage
