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Mall of Mthatha at BT Ngebs City.

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Openfibre is currently experiencing the following issue:

 

Start Date & Time: 02/09/2025 @ 08:59

Affected Area/s: Mall of Mthatha at BT Ngebs City.

Impact: Customers may experience no connectivity.

 

Openfibre technicians are currently investigating. There is no ETR at the moment.

 

Update 02/09/2025 @14:57

Open Fibre confirmed that this outage was resolved on 02/09/2025 @14:57. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

Update 02/09/2025 @14:00

Kindly note that the core engineers are currently still investigating this matter. 

This has been further escalated. Unfortunately, no ETR is available at the moment 

 

Update 02/09/2025 @10:16

Kindly note that the service is affected by NFA11-0000044_NFA11-0000049 core link. This matter has been escalated to the core team for investigation. 

 

#MallofMthathaatBTNgebsCity. #Openfibre #Outage


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