Openfibre is currently experiencing the following issue:
Start Date & Time: 31/03/2026 @ 09:12
Affected Area: Mall of Mthatha at BT Ngebs City
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (31/03/2026 @ 12:43):
Openfibre confirmed that this outage was resolved on 31/03/2026 @ 12:43. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (31/03/2026 @ 10:42)
Kindly note that Techs have been dispatched and an ETA of 12:30 has been provided.
#MallofMthatha#Openfibre #Outage
