Open Fibre is currently experiencing the following issue:
Start Date & Time: 01/04/2025 @14:39
Affected Area/s: Mall of Mthatha at BT Ngebs
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (08/04/2025 15:20):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (01/04/2025 @ 15:50):
Investigations have been escalated to the upstream provider's core team. Further updates will be shared.
#MallofMthatha #OpenFibre #Outage
