Octotel is currently experiencing the following issue:
Start Date & Time: 14/04/2026 @ 18:03
Affected Area/s: Knysna - Seahorse
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (20/04/2026 10:45):
Octotel confirmed that this outage was resolved on 14/04/2026 20:10. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (14/04/2026 @ 20:11):
Octotel is observing that services for certain customers connected via the Seahorse OLT on the Knysna aggregation node have restored and are testing stable.
Update (14/04/2026 @ 19:15):
Octotel engineers are monitoring for stability.
#Knysna #Seahorse #Octotel #Outage
