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Octotel is currently experiencing the following issue:
Start Date & Time: 30/04/2024 @12:34
Affected Area: Knysna
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Affected roads:
Alamein Street
Arendsvlei
Assegaai Road
Boekenhout Ave
Botha Street
Calander Street
DAHLIA AVENUE
Dassie St
DAVIDSON STREET
Dikkop St
Elephant Street
Fountain St FountainValley
Frederick Street
Galjoenhoek St Hall
Street Harker St
Herons Way,
Hibiscus St
JAKKIE STREET
JONATHAN STREET
MILKWOOD DRIVE
Oesterhoek Street
Old Toll Rd
Progress Rd
REINECKE STREET
Salie Ave
Spies Street
Stevenshoek Street
STROEBELSTREET
Sunridge Street
Taloesie Street
Witels Street
Update (01/05/2024 08:51):
Octotel engineers are still in progress with the fibre repairs to restore connectivity to those affected customers.
Due to the extensive damage caused by vandalism, this resulted in delays in the repairs. Certain customer connections have been restored.
ETR for complete restoration: +- 3hours
Update (01/05/2024 13:03):
Octotel confirmed that this outage was resolved on 01/05/2024 13:40. Please restart your devices and contact our Support Team should you still experience connection issues.
#Knysna #Octotel #Outage
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