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Zamdela Phase 1 - INC-000005178

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Vumatel is currently experiencing the following issue:

Start Date & Time: 12/12/2024 @ 20:21
Affected Area/s: Zamdela Phase 1
Impact: Customers may experience no

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (17/12/2024 12:51):
Vumatel confirmed that this outage was resolved on 13/12/2024 18:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (13/12/2024 @ 10:37):
Associated tickets are being tested to ensure no further work is required

Update (13/12/2024 @ 16:50):
Remaining down services are being attended to

Update (13/12/2024 @ 16:49):
Associated tickets are being tested to ensure no further work is r

Update (13/12/2024 @ 14:53):
Techs are heading back to Sasolburg to test.

Update (13/12/2024 @ 13:36):
We are following up with fibre provider on the progress of the fault

Update (13/12/2024 @ 10:37):
Vuma and vendor technicians are localising the fault.



Update (13/12/2024 @ 06:30):
Vendor Technicians en-route to investigate. ETA 08:00am

#ZamdelaPhase1 #Vumatel #Outage

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