Vumatel is currently experiencing the following issue:
Start Date & Time: 17/02/2026 @ 13:16
Affected Area/s:Protea Glen Phase 5, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (19/02/2026 @ 14:08):
Vumatel confirmed that this outage was resolved on 19/02/2026 @ 14:08. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (19/02/2026 @ 12:06):
Vumatel Technicians are still working on the remaining down cases. The next update will be provided at 14h00 . More updates to follow
Update (19/02/2026 @ 09:53):
Vumatel Technicians are currently working on the remaining down cases. The next update will be provided at 12h00.
Update (19/02/2026 @ 06:32):
Vumatel Technicians are attending to the services that remain down.
Update (19/02/2026 @ 06:32):
Vumatel Technicians will continue working on the fallout cases this morning. Next update 08h00.
Update (18/02/2026 @ 20:52):
Repairs on hold, team will continue tomorrow morning with fallouts.
Update (18/02/2026 @ 20:25):
Vumatel Technicians are actively working on restoring services that remain down. Next update at 22:00.
Update (18/02/2026 @17:10):
Technicians are still attending to the services that remain down. Next update at 20:00
Update (18/02/2026 @ 15:52):
Splicing has been completed. Technicians are attending to the remining down services.
Update (18/02/2026 @13:21):
Technicians are now splicing the last tube on Side 2.
Update (18/02/2026 @ 12:27):
Side 1: Splicing completed.
Side 2: Splicing T8 in progress. . More updates to follow.
Update (18/02/2026 @ 11:38):
Technicians are now splicing T10 on Side 1 and T5 on Side 2 . More updates to follow.
Update (18/02/2026 @ 10:24)
Technicians are splicing T7 on Side 1 and T3 on Side 2.
Update (18/02/2026 @ 09:07)
Technicians have started splicing Tube 1 of side 2.
Update (18/02/2026 @ 08:16)
Technicians have arrived on site to continue with repairs.
Update (18/02/2026 @ 02:23)
Work has been placed on hold due to weather conditions, as it has started raining. The team will resume work at 08:00 AM.
Update (18/02/2026 @ 01:20)
Technicians are currently splicing T5 on Side 1. Preparation work on Side 2 has been completed.
Update (18/02/2026 @ 01:00)
Technicians are currently splicing T3 on Side 1, while preparation work is ongoing on Side 2.
Update (17/02/2026 @ 23:22)
Technicians are prepping side 1.
Update (17/02/2026 @ 21:25)
Technicians are pulling slack
Update (17/02/2026 @ 20:34)
Technicians are planting manhole.
Update (17/02/2026 @ 19:59)
Technicians are still busy preparing to install manholes.
Update (17/02/2026 @ 17:43):
Vumatel Technicians are still on route to site with the required stock . More updates to follow.
Update (17/02/2026 @ 16:16):
Vumatel Technicians are on route to site with the required stock
Update (17/02/2026 @ 15:11):
Vumatel Technicians discovered fiber break and are onsite localizing the fault . More updates to follow.
#ProteaGlenPhase 5 #Johannesburg #Vumatel #Outage
