Open Fibre is currently experiencing the following issue:
Start Date & Time: 19/12/2025 @20:22
Affected Area/s: Wonderpark Shopping Centre
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (21/12/2025 09:48):
Openfibre confirmed that this outage was resolved on 20/12/2025 16:39. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 20/12/2025 13:38
Kindly note the Openfibre upstream providers teams are still on site and currently re-splicing each cable , they have provided an ETR of 18:30PM , once further updates are received we will advise.
Update: 20/12/2025 10:13
Kindly note the Openfibre upstream providers technicians are on site and currently busy floating cable to the joint , once further updates are shared we will advise.
Update: 20/12/2025 05:59
Openfibre will be returning to site this morning to continue with repairs. Once teams are en route, we will inform you
Update: 19/12/2025 23:18
Openfibre has had to leave site due to site conditions and will return in the morning to continue with repairs
Update: 19/12/2025 21:58
Openfibre technicians are currently onsite and have identified that the fibre cabling has been vandalised.
To restore service, the teams will need to float a new fibre cable and re-splice it into new joints. They are presently awaiting the arrival of the required materials to begin floating the new cable. Once floating is complete, splicing to the new joints
will commence.
#WonderparkShoppingCentre #OpenFibre #Outage
