Vumatel is currently experiencing the following issue:
Start Date & Time: 12/08/2026 @20:30
Affected Area/s: Winnie Mandela Zone 5
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/08/2026 @ 21:41):
Vumatel confirmed that this outage was resolved on 13/08/2026 @ 21:41. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/08/2026 @19:41):
Technicians are still onsite attending to fallouts individually, 4 fallouts left. Next update 21h00.
Update (13/08/2026 @16:25):
Technicians are attending to remaining fallouts. Next update will be provided at 19h00.
Update (13/08/2026 @14:35):
Associated tickets are being tested to ensure no further work is required as the Vumatel team managed to midspan the cable & Splice only the affected tubes/fibers.
Update (13/08/2026 @13:31):
Prepping completed. Splicing in progress
Update (13/08/2026 @11:36):
Prepping is in Progress.
#WinnieMandelaZone5 #Vumatel #Outage
