Vumatel is currently experiencing the following issue:
Start Date & Time: 02/06/2026 @13:28
Affected Areas: Winnie Mandela Zone 1; Winnie Mandela Zone 2; Winnie Mandela Zone 3; Winnie Mandela Zone 4
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 04/06/2026 @ 18:42. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (04/06/2026 @16:47):
Vumatel technicians are troubleshooting the remaining fallouts, 3 cases remaining. More updates to follow at 18h00
Update (04/06/2026 @15:21):
Vumatel Technicians are troubleshooting the remaining fallouts, 4 cases remaining
Update (04/06/2026 @13:33):
Team still troubleshooting
Update (04/06/2026 @12:08):
Vumatel team is tracing direct fibre
Update (04/06/2026 @06:59):
Vumatel technicians will continue working on the remaining cases this morning. Next update will be provided at 12h00.
Update (03/06/2026 @21:30):
Repairs on hold due to safety reasons. Team to resume tomorrow morning.
Update (03/06/2026 @18:28):
Vumatel technicians are attending to the services that remain down, next update to follow at 20h00.
Update (03/06/2026 @16:04):
Tray 11 done
Tray 12 done
Tray 13 splicing in progress
Update (03/06/2026 @15:06):
Tray 9 done
Tray 10 done
Tray 11 splicing in progress
Update (03/06/2026 @13:05):
Splicing in progress on tray 9
Update (03/06/2026 @12:04):
Splicing in progress on tray 6
Update (03/06/2026 @10:49):
Splicing in progress on tray 4.
Update (03/06/2026 @ 09:55):
Splicing in progress - teams have completed splicing the first tray, now moving to the second tray.
Update (03/06/2026 @ 09:00):
Technicians are on site - splicing has started.
Update (03/06/2026 @ 08:15):
Vumatel Technicians are on route to site to commence with repairs. Furthers updates will be provided as soon as possible.
Update (02/06/2026 @ 20:33):
The preparation of 288F has been completed. For safety reasons, we are placing it on hold. Splicing activities are scheduled to commence tomorrow morning.
Update (02/06/2026 @ 19:23):
The team is still preparing the cable.
Update (02/06/2026 @ 15:01):
Vumatel team arrived on site with stock pulling slack for preparing.
Update (02/06/2026 @ 13:44):
Vumatel technicians are onsite awaiting for the civil team to arrive with stock.
#WinnieMandelaZone1-4 #Vumatel #Outage
