Vumatel is currently experiencing the following issue:
Start Date & Time: 19/02/2026 @ 20:05
Affected Area/s: Winnie Mandela Zone 5, Benoni
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/02/2026 @18:21):
Vumatel confirmed that this outage was resolved on 20/02/2026 @18:21. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/02/2026 @17:45):
Vumatel Technicians are still attending to the services that remain down.
Update (20/02/2026 @16:33):
Vumatel Technicians are attending to the Remaining down services.
Update (20/02/2026 @ 15:20):
Vumatel Team is splicing last 2 trays
Update (20/02/2026 @ 13:41):
Vumatel technicians have completed splicing on Tray 3 and are now proceeding to Tray 4.
Update (20/02/2026 @ 12:24):
Vumatel technicians are currently splicing the first 24F tube.
Update (20/02/2026 @ 11:39):
Vumatel technicians have planted the manhole and are almost done preparing the joints for splicing.
Update (20/02/2026 @ 10:14):
Vumatel technicians identified several affected tubes and will mitigate the issue by looping the unaffected tubes and splicing through the damaged sections.
Update (20/02/2026 @ 09:13):
Vumatel technicians have arrived onsite and are currently opening the sleeve to further assess the damage.
Update (20/02/2026 @ 08:24):
Vumatel technicians have been dispatched to localize fault.
Update (19/02/2026 @ 22:07):
Vumatel technician has advised that the whole 144fibre link cable that's feeding Zone 5 has been impacted. Teams will resume with troubleshooting first thing tomorrow morning.
#WinnieMandelaZone5 #Benoni #Vumatel #Outage
