Update 09/06/2020 @ 19:50: Cool Ideas can confirm that the below issue has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket here
--- Cool Ideas and Vumatel is currently experiencing the following outage:
Date: 09/06/2020 at 19:30 Area/s: Vumatel Trenched (Customers with Raycore Vumatel boxes) in Gauteng Impact: Customers in the area will experience no connectivity.
Cool Ideas and Vumatel techs are currently investigating. There is currently no ETR.
