Update: Tue 2020/10/06 09:03, Vumatel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
---
Cool Ideas has picked up the following unconfirmed issue:
Date: 5 Oct 2020 at 18:00
Suspected area/s affected: Gauteng
Fibre Networks affected: Vumatel Villages (SADV)
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no connectivity.
Cool Ideas network engineers along with Vumatel engineers are currently investigating.
There currently no ETR.
