Upington

Evotel is currently experiencing the following issue:  

Start Date & Time: 24/08/2026 @14:45

Affected Area/s:  Upington 

Impact: Customers may experience no connectivity. 

Evotel technicians are currently investigating. There is no ETR at the moment. 

Update (10/09/2026 @19:34): 

Evotel confirmed that this outage was resolved on 10/09/2026 @19:34. Please restart your devices and contact our Support Team should you still experience connection issues. 

Update (10/09/2026 @17:28): 

Significant progress has been made, and our technicians are making contact with the final batch of clients impacted by the outage. 

Next update: 8PM

Update (10/09/2026 @13:48): 

Significant progress has been made with restoration efforts in Upington, with the majority of affected customers now successfully reconnected.

Evotel technical teams remain onsite attending to the remaining affected customers and carrying out further network checks and repairs to restore full connectivity.

Next update: 5PM

Update (10/09/2026 @10:51): 

Evotel technical team is still on site and is continuing with the restoration work. Good progress has been made, and the majority of affected customers have now been successfully reconnected.

Update (10/09/2026 @08:12): 

Evotel technical team is back onsite continuing with restoration efforts. Significant progress has been made, with the majority of affected customers now successfully reconnected.

Update (09/09/2026 @19:31): 

Repairs are ongoing this evening. Evotel technical team remains on site, with additional technicians now on the ground working alongside the team to accelerate restoration efforts. 

Customers are gradually being brought back online as repairs continue. Next update: 8AM or sooner.

Update (09/09/2026 @16:48): 

Evotel technical team remains on site, with additional technicians now on the ground working alongside the team to accelerate restoration efforts.

Customers are gradually being brought back online as repairs continue. Next update: 8PM

Update (09/09/2026 @ 13:30): 

Evotel technical team remains on site, with additional technicians now on the ground working alongside the team to accelerate restoration efforts. Customers are gradually being brought back online as repairs continue.

Next update: 5PM

Update (09/09/2026 @ 10:50): 

Reason for Outage: Cable Break

Our technical team remains onsite and is making steady progress with restoration efforts. Customers are gradually being brought back online as repairs continue.

We apologise for the inconvenience and appreciate your patience while our team works towards full restoration.

Next update: 2pm

Update (09/09/2026 @ 08:10):  

Evotel technical team remains onsite continuing with restoration efforts. Further progress has been made and clients continue to slowly restore.

Thank you for your patience during these disruptions.

Next update: 11AM

Update (08/09/2026 @ 20:06):  

Evotel technical team remains onsite continuing with restoration efforts. Further progress has been made and clients continue to slowly restore.

Thank you for your patience during these disruptions.

Next update: 8AM or sooner.

Update (08/09/2026 @17:04):  

Evotel technical team remains onsite continuing with restoration efforts. Further progress has been made throughout the day, with more customers successfully reconnected.

Their team is continuing with network checks and repairs to identify and resolve the outstanding connectivity issues affecting the remaining customers.

Update (08/09/2026 @ 11:09):  

Evotel technical team remains onsite continuing with today’s restoration efforts.

During the ongoing repair work, the team identified that sections of the feeder fibre require additional fibre to complete the necessary connections. The required fibre is being arranged, after which technicians will continue with network testing and tracing to restore the remaining affected connections.

Next update: 2PM

Update (07/09/2026 @19:57)

Cable repairs are underway, and our team will continue repairs during the evening.

Clients are restoring in small batches, but further repairs are required on the network. Next update: 8AM

Update (07/09/2026 @ 11:29)
Evotel technical teams and additional technicians remain on-site as restoration work continues in the area. The teams are actively working to resolve the issue and complete the necessary repairs to restore services to all affected customers as quickly as possible.

Our teams are also attending to individual connections where possible to assist affected customers. Should access to your property be required, a technician will contact you directly to arrange access.

Update (07/09/2026 @ 08:19)

Work to restore service in the area is progressing, with additional technicians and teams on site to assist with the repairs.

Our teams are also attending to individual connections where possible. If access to your property is required, a technician will contact you directly.

We sincerely apologise for the extended downtime and appreciate your patience and understanding while we work to restore service as soon as possible.

Next update:11AM

Update (06/09/2026 @ 15:46)

Reason for Outage: Cable Break

New feeder cables have been installed, and splicing will begin tonight. We have multiple teams on site, but this remains a labour intensive repair. We apologise for the extended down time, and we aim to have service restored as soon as possible.

Teams are also travelling house-to-house assisting clients where possible. Technicians will call you directly if access to your property is necessary to complete repairs.

Thank you for your patience during these repairs.

Next update: 8AM or sooner.

Update (05/09/2026 @11:48)

Evotel team is currently working to reduce feeder light levels to ensure smooth service to clients in the long run.

This is a labour-intensive process, and we are facing delays due to weather conditions, but the team remains on site working to restore connection.

Evotel Teams are also travelling house-to-house assisting clients where possible. Evotel Technicians will call you directly if access to your property is necessary to complete repairs.

Next update: 4PM or sooner.

Update (05/09/2026 @08:17)

Evotel team is currently working to reduce feeder light levels to ensure smooth service to clients in the long run.

This is a labour-intensive process, and we are facing delays due to weather conditions, but the team remains on site working to restore connection. 

Next update: 12PM or sooner.

Update (04/09/2026 @20:03)

Evotel team is currently working to reduce feeder light levels to ensure smooth service to clients in the long run. We are facing delays due to weather conditions, but the team remains on site working to restore connection.

Next update: 8AM or sooner

Update (04/09/2026 @ 14:24)

Evotel technical team remains onsite continuing with restoration efforts. Work was temporarily delayed due to adverse weather conditions in the area but is now underway again.

Service has been restored to some customers, while the team continues checking the affected fibre lines to identify and resolve outstanding connectivity issues affecting the remaining customers.

Next update: 5PM

Update (04/09/2026 @ 07:57)

Evotel technical team is back onsite continuing with restoration efforts. Following yesterday’s repair work, the team has identified that some fibre connections require further attention.

Technicians are conducting additional network checks on the affected fibre joints to identify the outstanding connections and complete the necessary repairs.

Next update: 11AM

Update (03/09/2026 @ 20:01)

Further repair work is underway as new feeder cables are installed in the region.

Customers connected to this section of the network may experience temporary service interruptions of up to 30 minutes while the necessary work is carried out.

Next update: 8AM

Update (03/09/2026 @ 13:36)

Evotel technical team remains onsite continuing with the ongoing restoration efforts. Following the identification of a damaged section of fibre, the team is currently replacing and repairing the affected cable and joint.

Customers connected to this section of the network may experience temporary service interruptions of up to 30 minutes while the necessary work is carried out.

Next update: 8PM

Update (03/09/2026 @ 13:36): 

Evotel technical team remains onsite working to restore service to the remaining affected customers. During the ongoing restoration work, the team identified a section of the fibre network that requires further repair and is currently reworking the affected section to ensure stable connectivity.

We apologise for the extended disruption and assure all affected customers that restoring service remains our priority.

Next update: 5PM

Update (03/09/2026 @ 10:50): 

Reason for Outage: Cable Break

Evotel technical team is back onsite continuing with restoration efforts. The team is currently working on the affected section of the network to restore and stabilise connectivity for the remaining affected customers.

Next update: 2PM

Update (03/09/2026 @08:11): 

Evotel technical team worked until late last night repairing the damaged fibre cables impacting service to the community. Significant progress has been made and the team will be back on-site shortly to continue splicing operation efforts.

Evotel assures the affected clients that restoring service remains our priority.

Next update: 11AM

Update (02/09/2026 @19:55): 

Repairs in Upington are ongoing. We apologise for the ongoing disruptions. Next update: 8AM or sooner.

Update (02/09/2026 @14:15): 

Evotel technical teams remain on-site and are actively working to restore connectivity to the remaining affected customers. Additional teams and resources have been deployed to support the restoration process and expedite the resolution.

Further testing is currently being conducted, while another team will commence splicing work on the cable breaks that have been identified.

Next update: 5PM

Update (02/09/2026 @ 10:58): 

Our technical team is on-site working on restoring service to the remaining affected clients. Additional resources have since been allocated to assist with restoration efforts.

The team are running additional tests, while an additional team will begin splicing operations on cable breaks that have been discovered.

We assure all the affected clients that restoring service remains our top priority.

Update (01/09/2026 @ 19:44): 

Site preparation is ongoing, and the new feeder cable is being connected to multiple joints along the fibre route. This is delicate work, and rushing can cause further breaks, which can cause extended repair times.

Repairs will commence once site prep has been completed. Evotel will keep the community updated of major developments.

Next update: 8AM or sooner.

 Update (01/09/2026 @ 16:48): 

Evotel technical teams are aware of the ongoing network disruption affecting the area. Further damage has been identified, and Evotel technicians are currently assessing the situation and carrying out the necessary repairs to restore connectivity as soon as possible.

Evotel sincerely apologises for the inconvenience caused and appreciates your patience and understanding while our teams continue working towards full restoration.

Next update: 8PM

Update (01/09/2026 @ 14:04):

Reason for Outage: Cable Break

Further damage has been identified, and our technicians are currently investigating the cause. Multiple cable break sites have been identified across Upington, and our teams are working as quickly as possible to complete repairs and restore connectivity to the affected community.

Update (01/09/2026 @ 10:52):

Further damage has been identified, and our technicians are currently investigating the cause. There are multiple cable break sites across Upington, and our teams are working as quickly as possible to complete repairs and restore connectivity to the affected community.

We sincerely apologise for the ongoing disruptions and inconvenience caused. A further statement will be provided to the community tomorrow.

Next update: 2PM

Update (31/08/2026 @ 20:00):

Further damage has been identified, and technicians are investigating the cause. There are currently multiple break sites across Upington, and the team is implementing repairs as fast as possible to restore connection to the community.

Evotel apologises for the ongoing disruptions, and a statement will be provided to the community tomorrow.

Next update: 8AM or sooner.

Update (31/08/2026 @ 16:49):

Evotel sincerely apologises for the inconvenience caused by the outage. Evotel technical team is still onsite and working diligently to restore services to the remaining affected customers as soon as possible. The technicians are working street by street to ensure that all affected areas are attended to. Most customers have already been successfully restored, and we greatly appreciate your patience and understanding as we continue with the final restoration efforts.

Next update: 8PM

Update (31/08/2026 @ 13:54):

Evotel technical team is still onsite and working diligently to restore services to the remaining affected customers as soon as possible. The technicians are working street by street to ensure that all affected areas are attended to. Most customers have already been successfully restored, and we greatly appreciate your patience and understanding as we continue with the final restoration efforts.

Next update: 5PM

Update (31/08/2026 @ 10:58):

Evotel technical team is still onsite and working diligently to restore services to the remaining affected customers as soon as possible. Most customers have already been successfully restored.

Next update: 2PM

Update (30/08/2026 @ 08:41):

Evotel sincerely apologise for the inconvenience caused by the outage. Evotel technical team remains onsite and is working to restore service to the remaining affected customers as quickly as possible. The majority of customers have already been restored, and we appreciate your continued patience while the final restoration efforts are underway.

Next update: 11AM

Update (30/08/2026 @ 17:44):

Evotel technical team remains onsite and continues working to restore service to the remaining affected customers.

Evotel is pleased to confirm that the majority of affected customers are now back online. Repairs are ongoing, and the remaining customers continue to reconnect as restoration efforts progress.

They are hopeful that full restoration will be achieved tonight..

Next update: 8PM

Update (29/08/2026 @ 11:38):
Evotel technical team remains onsite working to restore service to the remaining affected customers. Repairs are ongoing, and customers continue to be reconnected as restoration efforts progress.

Update (29/08/2026 @ 13:45):
Evotel technical team remains onsite working to restore service to the remaining affected customers. Repairs are ongoing, and customers continue to be reconnected as restoration efforts progress.

Update (29/08/2026 @ 13:45):

Evotel technical team is still onsite working to restore service to the remaining affected customers. Repairs are ongoing, and service has been restored to more customers.

The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues.

Next update: 17:00

Update (29/08/2026 @ 08:01):

Evotel technical team is still onsite working to restore service to the remaining affected customers. Repairs are ongoing, and service has been restored to more customers.

The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues.

Next update: 14:00

Update (29/08/2026 @ 08:01):

Evotel technical team is onsite working to restore service to the remaining affected customers. Repairs are ongoing, and customers are gradually being reconnected as the restoration work progresses.

The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues.

Next update: 11:00

Update (28/08/2026 @ 19:38):

Repairs are ongoing and clients are restoring in batches.

The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues. This is a time-consuming task, and we apologise for the extended downtime. Work will continue into the evening.

Next update: 8AM

Update (28/08/2026 @16:47):

Repairs are ongoing and clients are restoring in batches. The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues. This is a time-consuming task, and we apologise for the extended downtime. Work will continue into the evening.
Next update: 20:00

Update (28/08/2026 @13:58):

Evotel technical team remains onsite and has made further progress with restoration efforts, with more customers successfully reconnected.

Their team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues preventing the remaining affected customers from reconnecting.

Next update: 17:00

Update (28/08/2026 @ 10:42):

Evotel technical team remains onsite and has made significant progress with the restoration efforts, with some customers successfully reconnected. The team is continuing with investigations on each fibre joint to identify and resolve any outstanding connectivity issues affecting the remaining customers.

Next update: 14:00

Update (28/08/2026 @ 08:03):

Evotel technical team is back on-site and has successfully reduced the high signal levels affecting the network feeders. Services have since been restored to some customers, while the team continues investigating the remaining affected connections and conducting further network checks. 

Next update: 11:00

Update (27/08/2026 @19:38):

Evotel technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area.

We sincerely apologise for the extended downtime and thank you for your continued patience and understanding.

Next update: 8M or sooner.

Update (27/08/2026 @16:57):

Evotel technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area.

Please note that some parts of the network are currently without service. Technicians remain on site and are addressing faults as they are identified.

Restoration efforts are currently underway.

Next update: 8PM

Update (27/08/2026 @14:08):

Evotel technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area.

Please note that some parts of the network are currently without service. Technicians remain on site and are addressing faults as they are identified.

Update (27/08/2026 @10:56):

Evotel technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area.

Their technicians remain on site and are addressing faults as they are identified. Restoration efforts are currently underway.

Next update: 2PM

Update (27/08/2026 @ 08:40):

Evotel team is currently fault finding along the damaged fibre route in Upington. Technicians remain on site locating and repairing faults as they are discovered.

Next update: 11AM

Update (26/08/2026 @13:47):

Evotel technical team remains onsite working to restore service to the remaining affected customers. Their team is currently carrying out fibre splicing on a damaged section of the network as restoration efforts continue.

Next update: 5PM

Update (26/08/2026 @ 10:53):

Evotel technical team remains onsite, and significant progress has been made with the restoration efforts. Connectivity has been restored across sections of the affected network, and the team is now conducting street-by-street spot checks to identify and resolve any remaining connectivity issues.

Next update: 2PM

Update (26/08/2026 @ 07:55):

Evotel backhaul links servicing Upington have been damaged. The team is already working to restore connectivity.

Restoration efforts are ongoing, and we sincerely apologise for the extended downtime. Thank you for your patience and understanding.

Next update: 11AM

Update (25/08/2026 @19:47):  

Evotel backhaul links servicing Upington have been damaged. Evotel team is already working to restore connection, but Evotel currently do not anticipate reconnection tonight.

Repairs on the break inside Upington will continue once the main outage has been resolved.

Thank you for your patience.

Next update: 8AM or sooner.

Update (25/08/2026 @17:09)

Upington is currently experiencing a network service outage. Evotel apologises for this drop in connection. Evotel technicians are on site implementing repairs.
Evotel sincerely apologises for the extended disruption and assure all affected customers that restoring stable connectivity remains our priority.

Next update: 8PM 

Update (25/08/2026 @11:06)

Our technical team remains onsite working to restore service to the affected customers. The team is currently investigating the network to locate the fault causing the disruption.

Once the fault has been identified, the team will proceed with the necessary repairs to restore connectivity.

Next update: 2PM

Service to Upington has been restored on a back-up line while the main line is repaired. Evotel team is monitoring progress, and we aim to have service stabilised as soon as possible. Thank you for your patience.

Next update: 8AM or sooner.

Update (24/08/2026 @ 17:01):  

Evotel technical team is still onsite working to restore service to the community. The team is continuing with investigations to identify the cause of the network disruption and determine the necessary repairs.

Evotel sincerely apologizes for the inconvenience caused and assures all affected customers that restoring service remains our priority.

Next update: 20:00

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