Evotel is currently experiencing the following issue:
Start Date & Time: 15/07/2026 @ 08:11
Affected Area: Upington
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (22/07/2026 @ 16:46):
Evotel technical team remains onsite working to restore services to the remaining affected clients. Significant progress in restoring service has been made, and the team are working on restoring service to the remaining affected clients.
Technicians are still conducting street-by-street checks to identify and resolve any remaining faults, ensuring that each affected client is restored as quickly as possible.
Next update: 8PM
Update (22/07/2026 @ 13:59):
Evotel technical team remains onsite working to restore services to the remaining affected clients. The team have made significant progress in restoring service, and we team are working on restoring service to the remaining affected clients.
Update (22/07/2026 @ 11:03):
The Evotel technical team remains onsite working to restore service to the remaining affected clients. The team is currently reducing abnormal light levels on the network to improve signal quality and restore connectivity.
Update (22/07/2026 @ 08:34):
Evotel technical team is back on site working to restore service to the remaining affected clients. Clients are restoring in batches, and more teams are being sent to speed repair progress.
We appreciate your patience as we work to restore connection.
Next update: 11AM
Update (21/07/2026 @ 22:58):
Clients are restoring in batches, and more teams are being sent to speed repair progress.
We appreciate your patience as we work to restore connection.
Next update: 8AM
Update (21/07/2026 @16:58):
The majority of clients have been restored, and our technical team is back on site working to reconnect the remaining affected clients.
We sincerely apologise for the inconvenience and will provide further updates as restoration progresses.
Next update: 8PM
Update (21/07/2026 @14:05):
The majority of clients have been restored, and Evotel technical team is back on site working to reconnect the remaining affected clients.
Update (21/07/2026 @11:05):
The majority of clients have been restored, and the Evotel technical team is back on site working to reconnect the remaining affected clients.
Update (21/07/2026 @08:20):
Evotel technical team is back on site working to restore service to the community.
Next update: 11AM
Update (20/07/2026 @13:48):
Our technical team is still on site working on restoring service to the remaining affected clients. Significant progress has been made, and some clients have been reconnected to the network. The team are still conducting spot checks on the distribution network to verify connectivity and identify faults that require attention.
We sincerely apologise for the inconvenience and will provide further updates as restoration progresses.
Next update: 20:00
Update (20/07/2026 @13:48):
Evotel technical team is still on the ground working on restoring service to the remaining affected clients. Their team are conducting spot checks on the distribution network to verify connectivity and identify any remaining faults that may require attention
Significant progress has been made, and service to many clients has been restored. Next update: 5PM
Update (20/07/2026 @10:54):
Evotel technical team has completed the fibre splicing process, and service restoration is progressing.
Their technicians have now been allocated to conduct spot checks on the distribution network, beginning with the Rosedale area to verify connectivity and identify any remaining faults that may require attention.
As these checks continue, services will be restored in phases. Next update: 2PM
Update (19/07/2026 @ 14:01):
Our technical team remains on-site and continues with restoration efforts to resolve the abnormal light levels affecting the network. The team is currently tracing the fibre network to accurately locate the source of the fault so that repairs can continue.
We appreciate your continued patience and understanding while our technicians work to restore services as quickly and safely as possible.
Next update: 5PM
Update (19/07/2026 @ 11:03):
Our technical team is still on site continuing with restoration efforts of reducing abnormal light levels across the network. This process is aimed at improving network performance and stability to the affected clients.
We appreciate your patience and understanding while our technicians continue with restoration efforts.
Next update: 2PM
Update (19/07/2026 @ 08:40):
Our technical team is back on site continuing with r Our technical team is still on the ground working on restoring service to the remaining affected clients. The team are conducting spot checks on the distribution network to verify connectivity and identify any remaining faults that may require attention estoration efforts of reducing abnormal light levels across the network. This process is aimed at improving network performance and stability to the affected clients.
We appreciate your patience and understanding while our technicians continue with restoration efforts.
Next update: 11AM
Update: 18/07/2026 @08:11
Work to reduce the abnormal light levels across the network is ongoing. This process is essential to improving network performance and restoring stable connectivity to the remaining affected clients.
We appreciate your patience and understanding while our technicians continue with restoration efforts.
Next update: 11AM
Update: 17/07/2026 @ 21:44
Work to reduce the abnormal light levels across the network is ongoing. This process is essential to improving network performance and restoring reliable service to all the remaining affected lines.
Thank you for your patience.
Next update: 8AM
Update: 17/07/2026 @13:50
Evotel team is currently working to reduce the elevated levels across the network in an effort to stabilise all affected connections.
This process is essential to improving network performance and restoring reliable service to all the remaining affected lines.
Next update: 17:00
Update: 17/07/2026 @11:00
Evotel technical team remains on-site working to restore services to the community. Their team is currently tracing the fibre after detecting unusually high signal levels to accurately locate the remaining fault before repairs can continue.
Once the fault has been identified and repaired, splicing and service restoration will resume.
Update: 17/07/2026 @08:48
Evotel technical team is back on site working on restoring service to the community. Last night, the team discovered additional cable damages, which resulted in a delay in our restoration efforts, as a result of the ongoing construction in the area.
The team are working to repair this cable, and clients will continue to restore thereafter. We apologise for the these delays, and we will continue to provide progress updates.
Update: 16/07/2026 @09:54
The Evotel team has faced delays due to discovery of further cable damage as a result of the ongoing construction in the area. The team is working to repair this cable, and clients will continue to restore thereafter. We apologise for the these delays, and we will continue to provide progress updates.
Update: 15/07/2026 @16:42
Evotel technicians remains actively engaged in the repair process. Work is ongoing to resolve the remaining faults with every effort being made to restore services as safely and efficiently as possible.
Update: 15/07/2026 @13:41
Evotel team is still continuing with repairs. Restoration efforts remain underway as their team works through the outstanding faults and carries out the necessary repairs to restore connectivity as quickly and safely as possible.
Update: 15/07/2026 @10:40
Evotel team remains on the ground and is currently tracing to locate the source of the issue affecting connectivity in the area.
This process is an important step toward restoring services as quickly and safely as possible.
Update: 15/07/2026 @ 08:02
The Evotel team is back on site this morning and has resumed repair work to restore services in the affected area.
Update: 15/07/2026 @10:59
Repair work is currently underway, and we anticipate services being restored soon.
Update: 15/07/2026 @08:11
Site preparation has been completed and repair work is currently underway. Evotel anticipates services being restored soon. Should there be any delays, updates will be communicated at the times indicated below.
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