Vumatel is currently experiencing the following issue:
Start Date & Time: 02/10/2026 12:59
Affected Area/s: Tshilamba POP; Thohoyandou - 20977; Lwamondo POP
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 02/10/2026 17:53
Vumatel confirmed that this outage was resolved on 02/10/2026 17:10. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 02/10/2026 16:41
A major cable break in Kempton park. Teams are on site.
Low levels are caused by a faulty amplifier. Techs are doing further investigation.
Update: 02/10/2026 15:47
Openserve specialist are investigating the low levels.
Technicians are still working on the fibre break.
Update: 02/10/2026 14:54
The vendor has confirmed low levels have been found Thohoyandou and Nzhelele. Teams are investigating the fault.
A separate team has been allocated to localise the break between Kempton Park and Germiston.
Update: 02/10/2026 14:00
The vendor has confirmed a fibre break on the primary route. Further investigations are being completed on the secondary route.
Update: 02/10/2026 12:59
Vendor technicians notified of possible outage
#TshilambaPOP #Thohoyandou 20977 #LwamondoPOP #Vumatel #Outage
