Vumatel is currently experiencing the following issue:
Start Date & Time: 09/10/2026 06:35
Affected Area/s: Tshilamba POP, Lwamondo POP
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (09/10/2026@ 15:09):
Vumatel confirmed that this outage was resolved on 09/10/2026@ 15:09. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 09/10/2026 13:31
Vumatel technicians are preparing fibres for splicing.
Update: 09/10/2026 11:59
Vumatel team done pulling the cable, currently waiting for stock from Polokwane.
Update: 09/10/2026 11:55
Vumatel Technicians are done pulling slack and are now waiting for a stock from Polokwane. next update will be shared at 13:00
Update: 09/10/2026 08:39
Vumatel technicians discovered that a 288F cable was cut by an unknown party. They are currently arranging the necessary stock and materials required to carry out the repair.
Update: 09/10/2026 08:33
Vumatel technicians have localized the fault and are evaluating the repair needed.
Update: 09/10/2026 06:47
Vumatel Team en route to investigate, ETA 8:00
#TshilambaPOP #LwamondoPOP #Vumatel #Outage
