Vumatel is currently experiencing the following issue:
Start Date & Time: 01/10/2026 09:07
Affected Area/s: Lwamondo POP; Thohoyandou - 20977; Tshilamba POP
Impact: Customers may experience no/slow/intermittent connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (01/10/2026 14:12):
Vumatel confirmed that this outage was resolved on 01/10/2026 11:50. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 01/10/2026 @11:29
Splicing on the 1st joint completed, Preparations are underway on the 2nd joint.
Update: 01/10/2026 10:22
Hauling has been completed, and splicing has commenced on the 1st joint.
The secondary path is affected by low levels. The vendor is investigating.
Update: 01/10/2026 10:12
An underground optic fibre cable has a high loss 9.9km from Hoedspruit towards Grovedale
Hauling completed, and splicing has commenced on the 1st joint.
Update: 01/10/2026 09:34
The Vumatel vendor has confirmed a fibre break between Tzaneen and Hoedspruit on one of the routes. An additional fibre break is being investigated on the secondary route.
Update: 01/10/2026 09:07
The fault has been escalated to the vendor for investigation.
#LwamondoPOP #Thohoyandou 20977 #TshilambaPOP #Vumatel #Outage
