Openfibre is currently experiencing the following issue:
Start Date & Time: 10/07/2025 @ 15:09
Affected Area/s: Thavhani Mall
Impact: Customers may experience slow/intermittent connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (11/07/2025 @ 08:58):
Openfibre confirmed that this outage was resolved on 11/07/2025 @ 08:58. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (11/07/2025 @ 01:31):
The onsite team is still investigating, further updates to follow
Update: 10/07/2025 19:58
Kindly note that further feedback has been requested from the team on-site
Update: 10/07/2025 16:47
Kindly note that services are impacted by cable damage, caused by a veld fire. Technicians are on site working to restore services
#ThavhaniMall #Openfibre #Outage
