Openfibre is currently experiencing the following issue:
Start Date & Time: 25/08/2026 @ 21:11
Affected Area/s: Thavhani Mall
Impact: Customers may experience slow connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (26/08/2026 @ 07:06)
Openfibre confirmed that this outage was resolved on 25/08/2026 @ 23:56. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (25/08/2026 @ 21:38):
Please be advised that the service disruption currently affecting services at Thavhani Mall is due to a power disruption at the site.
Openfibre will follow up periodically with the mall to confirm the status of the power supply and will provide further updates as soon as we receive any information. Services will resume once power onsite has been restored.
#ThavhaniMall #Openfibre #Outage