Openfibre is currently experiencing the following issue:
Start Date & Time: 09/07/2025 @ 09:31
Affected Area/s: Thavhani Mall
Impact: Customers may experience no connectivity.
Update (10/07/2025 @ 07:38):
Openfibre confirmed that this outage was resolved on 10/07/2025 @ 07:38. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (09/07/2025 @ 12:31):
Our technical team has escalated the matter to Executive level and is actively engaging in a joint troubleshooting session with the Upstream Provider. This step was taken following previous recommended changes which, unfortunately, did not resolve the issue
#ThavhaniMall #Openfibre #Outage
