Octotel is currently experiencing the following issue:
Start Date & Time: 10/05/2026 07:17
Affected Area/s: Struisbaai
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (12/05/2026 10:20):
Octotel confirmed that this outage was resolved on 11/05/2026 07:37. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 12/05/2026 @09:34
Restoration efforts are being delayed by severe weather conditions impacting the Southern Cape. Restoration of services remain our utmost priority, and as soon as weather conditions improve and it is safe to proceed, teams will continue with restoration work.
Update: 12/05/2026 @06:36
Due to unforeseen weather conditions and inaccessible roads, our partner provider has deferred the Octotel team to attend to the fault until tomorrow.
Update: 11/05/2026 @16:41
Due to unforeseen weather conditions and inaccessible roads, Octotel's partner provider has deferred the team to attend to the fault until tomorrow.
Update: 11/05/2026 14:39
Due to severe weather conditions, restoration efforts in this area have been delayed. Octotel teams remain engaged with our partner provider to resolve the issues impacting the Struisbaai node as quickly as possible.
At present, an estimated time for restoration has not yet been confirmed by the provider.
Update: 11/05/2026 13:01
Octotel partner providers have identified cable damage between Bredasdrop and Struisbaai.
A technician has been dispatched and is currently en route to establish the extent of the damage
Update: 11/05/2026 12:03
Octotel partner providers have identified a potential fibre break. Technicians have been dispatched to investigate.
We have not been provided with an ETA at this time
Update: 11/05/2026 11:03
Octotel partner providers engineers are investigating the issue affecting Struisbaai aggregation Node.
No ETR at this time
Update: 11/05/2026 09:49
Octotel is observing an issue affecting services at the Struisbaai aggregation node.
Update: 11/05/2026 07:38
Octotel is observing services for Stilbaai Aggregation Node have restored and are testing stable.
Update: 10/05/2026 19:04
Octotel engineers will continue to monitor for stability.
Update: 10/05/2026 16:58
Octotel technicians continue to work diligently on repairs.
Update: 10/05/2026 15:54
Octotel technicians are presently engaged with repairs.
Update: 10/05/2026 13:31
Octotel technicians have identified a break and are currently localising.
Update: 10/05/2026 12:33
Octotel technicians have arrived at site and are currently performing further investigations.
Update: 10/05/2026 11:30
Octotel technicians are en route to site to continue investigations.
Update: 10/05/2026 10:35
Investigations into the issue affecting connectivity in Stilbaai remain ongoing
Update: 10/05/2026 09:33
Engineers continue to investigate the issue affecting connectivity in Stilbaai
Update: 10/05/2026 08:29
Engineers are currently investigating the issue.
#Struisbaai #Octotel #Outage
