Struisbaai

Octotel is currently experiencing the following issue:

Start Date & Time: 03/07/2024 @ 09:12
Affected Area/s: Struisbaai
Impact: Customers will experience no connectivity.

Octotel technicians are currently investigating. There is no ETR at the moment.

Update: 04/07/2024 14:45
Octotel confirmed that this outage was resolved on 04/07/2024 14:43. Please restart your devices and contact our Support Team should you still experience connection issues.

Update: 04/07/2024 13:07
Repairs
have been completed. We are observing services for Struisbaai restored
at the moment.

Update: 04/07/2024 11:21
Technicians
are currently working on repairs.

Update: 03/07/2024 19:00
Technicians
continue to work to localise the suspected fibre break. No ETR is currently
available.

Update: 03/07/2024 18:11
Technicians
continue working to localise the suspected fibre break however this is being
delayed due to poor weather conditions. No ETR is available as yet.

Update: 03/07/2024 17:12
An additional fault has been identified. Technicians are currently en route to the site of a suspected fibre break to investigate further.
No ETR/ETA is available currently.

Update: 03/07/2024 16:10
Octotel technicians
and engineers continue to investigate at the site. No ETR is currently
available.

Update: 03/07/2024 15:12
Octotel technicians are currently on site.

Update: 03/07/2024 14:09
Technicians have arrived onsite and are beginning investigations

Update 03/07/2024 12:11
Technicians are still en route to site. No ETA available as yet.

Update: 03/07/2024 11:14
Technicians have been dispatched to investigate further at the site. No ETA is available as yet.


Update: 04/07/2024 @ 09:01
Technicians
have arrived at the site of the break and are assessing in preparation for
restorative action.
No
ETR is available as yet.

#Struisbaai #Octotel #Outage