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Octotel is currently experiencing the following issue
Start Date & Time: 06/10/2023 @ 00:54am
Affected Area/s: Plett, George, Knysna, Sedgefield, Kleinbrak, Strand, and Grabouw.
Impact: Customers will experience no connectivity.
Coolideas and Octotel technicians are currently investigating. There is no ETR at the moment
#Plett #George #Knysna #Sedgefield #Kleinbrak #Strand, #Grabouw. #Octotel #Outage
Latest Update 06/10/2023 @ 14:03pm:
"Work at the site has been completed and we are observing all services have restored. Engineers are monitoring for stability."
Update 06/10/2023 @ 08:59am:
"Octotel technicians continue to work with our partner provider. Services have briefly restored but due to ongoing repairs customers may still experience downtime. Services still remain at risk until permanent work has been completed. Kindly await for further updates."
Update 06/10/2023 @ 07:58am:
"Teams have located the point of break, infrastructure has been severely damaged by vandalism. Technicians are onsite preparing to commence with repairs."
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