Octotel is currently experiencing the following issue:
Start Date & Time: 11/05/2026 @ 23:24
Affected Area/s: Sedgefield, Plettenberg Bay, Knysna, George, Kleinbrak
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Octotel confirmed that this outage was resolved on 12/05/2026 @ 06:34. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 12/05/2026 01:51
Services remain at risk due to power problems in the Garden Route region are the main causes for the outages, Due to unforeseen weather conditions and inaccessible roads, our partner provider has deferred the team to attend to the fault until tomorrow.
Update: 12/05/2026 01:28
Power problems in the Garden Route region are the main causes for the outages, Due to unforeseen weather conditions and inaccessible roads, our partner provider has deferred the team to attend to the fault until tomorrow.
Update: 11/05/2026 23:51
Power problems in the Garden Route region are the main causes for the outages, Due to unforeseen weather conditions and inaccessible roads, our partner provider has deferred the team to attend to the fault until tomorrow. Octotel Engineers are working to restore backup paths to restore some services.
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