Evotel is currently experiencing the following issue:
Start Date & Time: 16/10/2026 @19:55
Affected Area/s: Rustenburg
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (21/10/2026 @ 19:54):
Evotel confirmed that this outage was resolved on 21/10/2026 @ 19:54. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (20/10/2026 @ 11:17):
Repairs are currently underway Our technical team is working to restore services as soon as possible. We will keep the community informed of any developments.
Bergsig and Surrounding Areas:
Municipal contractors are excavating along our fibre route, resulting in extensive damage to the network.
Due to ongoing municipal construction work in the area, restoration efforts are expected to commence on Wednesday at the earliest, once the municipality has completed its work and the affected area is accessible.
Update (19/10/2026 @ 19:49):
Safari Tuine - Repairs are currently underway, and repairs will continue through the evening. We currently cannot guarantee reconnection tonight, but we will keep the community updated as the situation develops.
Bergsig and surrounding areas: Municipal contractors are currently excavating along our fibre route which has cause large scale damage to the network. We have been informed by the municipality that their work will continue until Wednesday at the earliest. Repairs can only begin once the municipality has completed their work. We will monitor the situation and provide updates as they become available. We do not expect reconnection tonight.
Next update: 8AM
Update (19/10/2026 @16:52):
Evotel is aware of the network disruption affecting clients in the community. Our team is investigating the cause and restoration efforts will commence as soon as the cause has been identified.
Update (17/10/2026 @14:58):
Our team is investigating the disruptions in Rustenburg. We apologise for this break in connection. Repairs will begin once the cause has been identified.
Delays will be communicated as the situation develops.Next update: 4PM
Update (17/10/2026 @12:14):
Evotel technicians have identified the clients that remain offline and the fibre route is being investigated to isolate the exact break site.
Repairs will begin once this break has been identified. Next update: 4PM
Update (17/10/2026 @08:28):
Cable repairs are complete, and system checks are being run to confirm if further repairs are necessary.
Evotel technicians are still on site, and if further damage is discovered, repairs will be implemented accordingly. Next update: 12PM
#Rustenburg #Evotel #Outage
