Evotel is currently experiencing the following issue:
Start Date & Time: 09/05/2026 17:02
Affected Area/s: Rustenburg North Break
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update: 13/05/2026 @16:35
Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. There is currently no electricity in parts of the area, which is contributing to the delays in restoration and maintenance activities impacting multiple sites in Rustenburg.
Our teams remain on site and continue working to restore services as quickly as possible once conditions allow. We sincerely apologise for the extended downtime and appreciate your patience and understanding during this time.
Next update: 8PM
Update: 13/05/2026 @14:06
Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. We sincerely apologise for the extended downtime and maintenance delays caused by the ongoing outages impacting multiple sites in Rustenburg.
Our teams remain on site and continue working to restore services as quickly as possible. Thank you for your patience and understanding during this time.
Next update: 5PM
Update: 13/05/2026 @10:58
Repairs are still ongoing and additional teams have been deployed to assist with restoration efforts across the affected areas. We sincerely apologise for the extended downtime and maintenance delays caused by the ongoing outages impacting multiple sites in Rustenburg.
Update: 12/05/2026 @16:53
The team is currently finalising the cable installation work in the Kloofview area with only two pilot holes remaining. An additional team is also actively tracing the fibre line in 9th Avenue as part of ongoing restoration efforts. Once this work has been completed, connectivity in the Geelhoutpark area is expected to be fully restored. However, in Oos-Einde. our team has identified a faulty splitter in the area which is currently affecting connectivity. The issue is being attended to as part of ongoing repair efforts to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding.
Update: 12/05/2026 @13:47
Evotel teams remain on site and are continuing repair work in the Geelhoutpark and North area. Repairs are still actively underway as the team works through the remaining faults to ensure all impacted clients are fully restored and network stability is maintained. We sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding while restoration efforts continue.
Next update: 17:00
Update: 12/05/2026 @10:35
Evotel team is currently on site carrying out tracing work in Geelhoutpark in an effort to identify and resolve the fault affecting connectivity in the area. Work is actively underway to restore all remaining affected connections as quickly as possible. We apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates on the repair progress will be provided at the given times below.
Update: 11/05/2026 @16:47
There is currently a power-related issue affecting parts of the area. Most clients have already been restored, and their technical team continues to work street by street to reconnect the remaining affected clients as quickly as possible. The ongoing power outages are currently limiting our ability to fully test some streets and confirm restoration in all affected areas.
Next update: 5PM
Update: 11/05/2026 13:44
There is currently a power-related issue affecting the area. The current challenge is the ongoing power outage, which is limiting Evotel ability to fully test the streets still affected and confirm restoration in those areas.
Next update: 5PM
Update: 11/05/2026 11:39
There is currently a power-related issue affecting the area. Evotel team remains on site and is actively tracing the network to identify and resolve any faults in order to restore services as quickly as possible. Evotel sincerely apologises for the inconvenience caused and thank you for your patience and understanding during this time. Further updates will be communicated as progress continues.
Next update: 2PM
Update: 10/05/2026 13:43
There is currently a power issue in the area. However, our team remains on the ground and is actively tracing the network in an effort to identify faults and restore services as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues.
Update: 10/05/2026 10:46
Evotel team remains on the ground and is actively working to restore all affected lines in the area. Repairs and restoration efforts are still underway and clients may continue to experience connectivity issues while work continues. We sincerely apologise for the inconvenience caused and appreciate your continued patience and understanding. Further updates will be shared as progress continues.
Update: 10/05/2026 08:47
Evotel technical team is back on site continuing restoration efforts for the affected lines. We apologise for the inconvenience this has caused and assure all clients that restoring service is our priority. Further updates on the repair progress will be given at the times below.
Update: 09/05/2026 17:02
Evotel technical team remains on site working to restore service to the affected clients. Additional teams have since been dispatched, and trenching operations are currently underway to repair the damaged cable that was identified. Once trenching has been completed, the team will proceed with splicing operations. The power disruption affecting the community has significantly delayed repair efforts, however, our teams will work through the evening to repair the damaged cable.
#RustenburgNorthBreak #Evotel #Outage
