Evotel is currently experiencing the following issue:
Start Date & Time: 22-03-2026 @ 08:08
Affected Area: Rustenburg
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (07/04/2026 @10:14):
Evotel confirmed that this outage was resolved on 07/04/2026 @10:14. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (02/04/2026 @10:49):
Due to the ongoing power outage affecting the community, our technical team is currently unable to verify connectivity for the remaining impacted clients. Splicing of the affected cable has been completed, and once power is restored, our team will proceed with final testing and the restoration of services.
Next update: Once power restores.
Update (01/04/2026 @19:48):
Evotel team continues to face delays as a result of nearby construction work. They apologise for the inconvenience, but our team remains focused on restoring connection as soon as possible
Next update: 8AM or sooner
Update (01/04/2026 @ 16:48):
Due to ongoing municipal roadwork in the area, restoration efforts have been delayed. Evotel technicians remain on-site and have begun the splicing process. Work will continue as soon as it is safe and feasible to proceed.
Update (01/04/2026 @ 14:02):
Evotel team is currently pulling and replacing the affected cable. Once this process is complete, splicing will commence. We appreciate your patience while we work on restoring service to your home.
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