Evotel is currently experiencing the following issue:
Start Date & Time: 23/01/2026 @ 13:44
Affected Area/s: Rustenburg
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (28/01/2026 @ 09:38):
Evotel confirmed that this outage was resolved on 28/01/2026 @ 09:38. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: (27/01/2026 @20:04)
Technicians are going house-to-house to restore the final affected clients. We apologise that these repairs have taken an extended period.
Next Update: 8PM
Update: (27/01/2026 @16:57)
Services of the remaining affected clients are gradually being restored as Evotel technicians attend to them on a case by case basis. Thank you for your patience.
Next Update: 8PM
Update: (27/01/2026 @13:59)
Services of the remaining affected clients are gradually being restored as technicians attend to them on a case-by-case basis.
Thank you for your patience. Next Update: 5pm
Update: (27/01/2026 @ 08:47)
Please keep an eye on your phone as technicians continue to work to restore connection. Thank you for your patience.
Next Update: 11am
Update: (26/01/2026 @20:06)
Please keep an eye on your phone as technicians continue to work to restore connection. Thank you for your patience.
Next Update: 08:00
Update: (26/01/2026 @16:44)
We are making steady progress. Affected lines in the area are gradually restoring and our team is still actively working to repair the remaining connections. Thank you for your continued patience. We will continue to provide more updates.
Next Update: 20:00
Update: (26/01/2026 @13:56)
Our team is currently going house to house to attend to the repair of the remaining affected lines. Thank you for your patience as we work to restore full services.
Next Update: 17:00
Update: (26/01/2026 @11:00)
Evotel team is currently going house to house to attend to the repair of the remaining affected lines. Thank you for your patience as they work to restore full services.
Next update: 14:00
Update: (26/01/2026 @ 08:19)
Evotel technical team will be back on site this morning to resume and continue with the repairs. Work is actively underway and we are committed to restoring full services as quickly and safely as possible. We appreciate your continued patience and will share further updates as progress is made.
Next update: 11:00
Update: (25/01/2026 @ 15:31)
Our team is working on the damaged joint and clients are beginning to restore. We apologize for the ongoing downtime. Our team is working to restore stability to the area.
Next update: 8AM
Update: (25/01/2025 @ 11:42)
A splitter feeding East End has been damaged by unknown parties. Our team is isolating the fault and repairs will begin once the fault is identified.
Update (25/01/2026 @ 07:44):
Thank you for your patience. Our teams are on site resolving the final affected clients. Please keep an eye on your phone for comms from our technicians.
Update (24/01/2026 @13:23):
Extra teams have been deployed to Rustenburg to assist with restoring the network. Thank you for your patience.
Next update: 4PM
Update (24/01/2026 @10:49):
The majority of clients have restored. Technicians are testing fibres to isolate and repair clients that are still offline. Thank you for your patience.
Next update: 2PM
Update (24/01/2026 @08:38):
The majority of clients have restored. Our team is prepping for the next step in reconnection. Thank you for your patience.
Next update: 11AM
Update (23/01/2026 @ 19:36):
Splicing is underway to restore connection. Due to the size of the cable, this will take time. We aim to have service restored during the course of the evening.Next update: 8AM. More updates to follow.
Update (23/01/2026 @ 13:47):
We are aware of the network disruption affecting the community. This is caused by municipal maintenance in the area. Evotel team is on-site and will begin repairs as soon as soon as possible. Next update: 17:00
#Rustenburg #Evotel #Outage
