Evotel is currently experiencing the following issue:
Start Date & Time: 21/01/2026 @ 20:01
Affected Area/s: Rustenburg
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (22/01/2026 @ 19:40):
Evotel confirmed that this outage was resolved on 22/01/2026 @ 19:40. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (22/01/2026 @ 17:02):
Evotel team remains on site and continues to work diligently to restore service for the remaining affected clients. Significant progress has been made, and service has already been restored to many impacted customers. Technicians are focused on restoring fibre-optic lines that are not carrying signal. Once these repairs are completed, the network will undergo testing and stabilisation before full service restoration is confirmed.Next update: 8PM. More updates to follow.
Update (22/01/2026 @ 14:17):
Evotel team is still on-site working to restore service to the remaining affected clients. Evotel technicians are still working on restoring fibre-optic lines which are not carrying signal. Once restored, the team will proceed to test and stabilise the network before confirming full service restoration.
Next update: 5PM
Update (22/01/2026 @ 11:04):
Evotel team is still on-site working to restore service to the remaining affected clients. Evotel technicians are currently working on restoring fibre-optic lines that are not carrying signal. Once restored, the team will proceed to test and stabilise the network before confirming full service restoration.
Next update: 2PM
Update 21/01/2026 @ 08:29
Our team is still on site working to restore the clients still affected by the outage. We apologise for the delay.
Next update: 11AM
Update 21/01/2026 @ 20:01
Evotel team is still on site working to restore the clients still affected by the outage. We apologise for the delay.
Next update: 8AM
#Rustenburg #Evotel#Outage
