Evotel is currently experiencing the following issue:
Start Date & Time: 02/10/2025 @ 16:59
Affected Area: Elephants View, Summer Breeze
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Evotel confirmed that this outage was resolved on 03/10/2025 20:07. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (03/10/2025 @ 17:08):
The network disruption was due to municipal maintenance in the area. Our technicians are working in coordination with the municipality to restore connectivity as quickly as possible.
Next update: 8pm
Update (03/10/2025 @14:01):
The network disruption was due to municipal maintenance in the area. Evotel technicians are working in coordination with the municipality to restore connectivity as quickly as possible
Next update: 17:00
Update (03/10/2025 @11:06):
Technicians have found further problems with the area's feeder cables. The cables appear to have been squashed, likely due to ground movement or external pressure, which has caused insulation damage and signal degradation.
Repair crews are now assessing the extent of the damage and determining whether full cable replacement is required. They will provide a further update once a timeline for restoration has been confirmed.
Next update: 2PM
Update (03/10/2025 @ 08:00):
Technicians are still on-site splicing the cables in an effort to restore the network to the community. Please be assured that restoring service is a top priority and will proceed as soon as it is safe to do so. Next update: 11AM . More updates to follow.
Update (02/10/2025 @ 20:07):
Technicians are still on-site splicing the cables in an effort to restore the network to the community. Please be assured that restoring service is a top priority and will proceed as soon as it is safe to do so. Next update: 8AM . More updates to follow.
#Rustenburg #Evotel#Outage
