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Rustenburg

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Evotel is currently experiencing the following issue:

Start Date & Time: 11/09/2024 @ 12:04
Affected Area/s: Rustenburg
Impact: Customers may experience no connectivity.

Evotel technicians are currently investigating. There is no ETR at the moment.

Update: (13/09/2024 17:00
Zoomfibre team still on site.

Update (13/09/2024 @ 10:56)
Our team is actively on site to repair the damage and ensure that all affected
clients are restored. Some of our clients are slowing coming back up.


Update (13/09/2024 @ 10:56)
Our team is actively on site to repair the damage and ensure that all affected clients are restored.
We apologize for the extended downtime.
Next update: 2pm


Update (13/09/2024 @ 08:02
We are aware that more clients lost connection. Technicians are investigating.
We apologize for the delays.
Next update: 11am

Update (12/09/2024 @ 20:00)
We
are aware of the network break affecting Rustenburg and has reported that the
majority of clients are back online. Technicians are currently going
door-to-door to check the lines of affected clients and restore their
connections. We apologize for the delays.


Update (12/09/2024 @ 17:06)
Majority of our clients came back up; techs are going house to house to check the lines of affected clients.
Next update: 8pm


Update (12/09/2024 @ 07:43)
Our team has identified a damaged feeder cable, and our technicians will be back on site today to continue with repairs.
Next update: 11am


Update (11/09/2024 @ 19:54)
Our team has identified a damaged feeder cable, our technicians are actively working on restoring the network.
Next update: 8am


Update (11/09/2024 @ 16:59)
Evotel Technicians has identified a damaged feeder cable, our technicians are actively
working on restoring the network.

Update (11/09/2024 @ 13:54)
Our team has identified a damaged feeder cable, our technicians are actively working on restoring the network.

#Rustenburg #Evotel #Outage

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