Vumatel is currently experiencing the following issue:
Start Date & Time: 02/08/2026 @08:10
Affected Areas: Protea Glen Phase 6, Phiri, Naledi Phase 3, Protea Glen Phase 8
Impact: Customers may experience no connectivity.
Vuma technicians are currently investigating. There is no ETR at the moment.
Update (04/08/2026 @ 15:29):
Vumatel confirmed that this outage was resolved on 04/08/2026 @ 15:29. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (04/08/2026 @ 14:10):
Vumatel technicians are still attending to the services that remain down. More updates to follow at 17h00
Update (04/08/2026 @ 09:12):
Vumatel technicians are still attending to the services that remain down. More updates to follow at 14h00
Update (04/08/2026 @ 09:12):
Vumatel technicians are attending to the services that remain down. More updates to follow at 12h00
Update (04/08/2026 @ 07:07):
Vumatel technicians will attend the remaining fallouts this morning
Update (03/08/2026 @18:22):
Repairs on-hold. Technicians will attend the remaing fallouts tomorrow
Update (03/08/2026 @16:40):
Vumatel technicians are still attending to the services that remain down. More updates to follow at 19h00
Update (03/08/2026 @ 14:32):
Vumatel technicians are still troubleshooting the remaining cases individually. More updates to follow at 16h30
Update (03/08/2026 @ 08:37):
Vumatel technicians are troubleshooting the remaining cases individually. More updates to follow at 14h00
Update (03/08/2026 @ 08:37):
Vumatel technicians are onsite continuing with repairs.
Update(02/085/2026 @22:36)
Incident on Hold, teams will resume tomorrow to attend the remaining link down cases
Update(02/085/2026 @09:43)
Technicians have been notified of the outage and are currently onsite troubleshooting
Update(02/08/2026 @12:06)
Technicians are pulling of slack, still in progress & techs on route to collect additional material required.
Update(02/08/2026 @13:16)
Stock on site & preparation of dome joints in progress.
#Phiri #Naledi #ProteaGlen # #Vumatel #Outage
