Vumatel is currently experiencing the following issue:
Start Date & Time: 08/07/2026 @ 20:45
Affected Area/s: Protea Glen Phase 2-5
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 13/07/2026 @ 19:43. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (13/07/2026 @ 17:50):
Technicians are still onsite busy with repairs.
Update (13/07/2026 @ 16:32):
Technicians are still onsite attending to fallouts, next update 18:00
Update (13/07/2026 @ 08:55):
Vumatel technicians are on site to resume with the fault of cases nest update 14:00
Update (12/07/2026 @ 19:49):
Repairs on hold due to safety reasons
Update (12/07/2026 @ 17:14):
Vumatel teams are still attending to the links that remain down. Next update: 20h00.
Update (12/07/2026 @ 12:18):
Vumatel teams are still attending to the links that remain down. Next update: 17h00.
Update (12/07/2026 @ 08:26):
Vumatel technicians are back on site this morning working on the services that remain down. Next update will be provided at 12h00.
Update (11/07/2026 @ 19:14):
Vumatel team will attend the remaining fallouts tomorrow morning
Update (11/07/2026 @ 17:11):
Vumatel teams are still working on the services that remain down. Next update will be provided at 20h00.
Update (11/07/2026 @ 15:04):
Vumatel teams are still working on the services that remain down. Next update will be provided at 17h00.
Update (11/07/2026 @ 11:34):
Vumatel Teams are still working on the services that remain down. Next update will be provided at 14h00.
Update (11/07/2026 @ 08:21):
Vumatel Teams will continue working on the services that remain down this morning. Next update will be provided at 11h00.
Update (10/07/2026 @ 21:10):
Vumatel Team will attend the remaining fallouts tomorrow morning
Update (10/07/2026 @ 17:18):
Technicians are actively attending to the remaining down cases. The next update will be provided at 20:00 pm
Update (10/07/2026 @ 13:35):
Vumatel technicians are actively attending to the remaining down cases. The next update will be provided at 17h00.
Update (10/07/2026 @ 09:24):
Vumatel technicians are actively attending to the remaining fallout cases, next update will be provided at 13h00
Update (10/07/2026 @ 00:50):
The incident has been placed on hold due to safety concerns. The team will continue in the morning with repairs.
Update (09/07/2026 @ 23:37):
Side A 144F- Completed
Side B 144F- Completed
Side C 144F- Completed
Side D 144F- Splicing T5
72F Side A - Splicing T3
72F Side B- Prepping
48F Side A - Splicing T2
48F Side B - Splicing T2
Update (09/07/2026 @ 22:23):
Side A 144F - Splicing T12, Side B 144F - Splicing T10, Side C 144F - Splicing T8, Side D 144F - Splicing T6 , Side A 72F - Splicing T3, Side B 48F - Splicing T2
Update (09/07/2026 @ 21:22):
Side A - Splicing T11 Side B - Splicing T8 Side C - Splicing T6 Side D - Splicing T3
Update (09/07/2026 @ 20:46):
Side A - Splicing T9 Side B - Splicing T8 Side C - Splicing T6 Side D - Splicing T2
Update (09/07/2026 @ 16:35):
Side A - Splicing Tube 2 - Dome joint 1 Side B - Technicians are preparing the joints for splicing
Update (09/07/2026 @ 17:30):
Side A - Splicing dome joint 1 Side B - Technicians are preparing the joints for splicing
Update (09/07/2026 @ 16:31)
Side A - Technicians are preparing the joints for splicing Side B - Technicians are preparing the joints for splicing
Update (09/07/2026 @ 15:29)
Side A- Technicians are preparing the joints for splicing Side B - Techs are stringing the cable
Update (09/07/2026 @ 14:23):
Vumatel technicians are preparing the joints for splicing.
Update (09/07/2026 @ 13:15):
Vumatel technicians are pulling slack.
Update (09/07/2026 @ 12:18):
Vumatel civil team has arrived with stock and work has commenced.
Update (09/07/2026 @ 11:32):
Vumatel technicians are enroute to site with required stock.
Update (09/07/2026 @ 10:11):
Vumatel technicians are enroute to collect stock
Update (09/07/2026 @ 09:48):
Vumatel technicians are busy auditing the cables.
Update (09/07/2026 @ 08:24):
Vumatel technicians are on site investigating.
Update (09/07/2026 @ 07:51):
Vumatel technicians are currently en route to site to further investigate the extent of the damages
#ProteaGlenPhase2-5 #Vumatel #Outage
