Open fibre is currently experiencing the following issue:
Start Date & Time: 04/10/2026 @ 17:45
Affected Area/s: Protea Glen Mall
Impact: Customers may experience no connectivity.
Open fibre technicians are currently investigating. There is no ETR at the moment.
Update (05/10/2026 12:02):
Openfibre confirmed that this outage was resolved on 05/10/2026 11:38. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 05/10/2026 09:20
Kindly note the Openfibre team have conducted local investigations and confirmed that the device/card is damaged and needs to be replaced. Teams are currently enroute to the storage facility to collect the new equipment. An ETA will be shared once teams have collected the stock.
Update: 05/10/2026 08:13
The OpenFibre team is en route to the site for the on-site investigation, with an estimated arrival time of 09:00. Further updates will be provided once the teams have arrived onsite.
#ProteaGlenMall #OpenFibre #Outage
