Mitchells Zone 03 - INC-000025617

Vumatel is currently experiencing the following issue:  

Start Date & Time: 18/10/2025 @17:18

Affected Area/s: Mitchells Zone 03   

Impact: Customers may experience no connectivity. 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update (20/10/2025 @ 16:53):

Vumatel technicians are attending to the services that remain down . More updates to follow.

Update (20/10/2025 @ 15:48):

 Splicing in progress: Last 24 splices left to splice . More updates to follow.

Update (20/10/2025 @ 15:30):

 Vumatel teams are still busy with splice work . More updates to follow.

Update (20/10/2025 @14:39)

Splicing has started on the b side  

Update (20/10/2025 @14:37)

Splicing has stated on the a side  

Update (20/10/2025 @14:31)

 Prep work on cables have started  

Update (20/10/2025 @13:28)

Floaters just arrived, prep work almost done  

Update (20/10/2025 @12:28):

Please note we will be preparing the A side of the cable. we are still awaiting the floaters will advise once the cable has been floated  

Update (20/10/2025 @11:43):

Technicians replacing 7 way duct  

Update (20/10/2025 @10:58):

Civil team work has commenced.  

Update (20/10/2025 @ 10:35):

Environmental teams are on site busy opening up joints to continue pulling slack  

Update (20/10/2025 @ 08:34):

 Teams awaiting arrival of floating team onsite to continue with repairs  

Update (19/10/2025 @ 08:58):  

Vumatel Technicians are unable to pull required slack; floating team will be available tomorrow morning.  

Update (19/10/2025 @ 08:07):  

Vumatel  Technicians have been dispatched to investigate.  

#MitchellsZone03 #Vumatel #Outage