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Mitchells Zone 12, Mitchells Zone 13, Mitchells Zone 14, Mitchells Zone 15 - INC-000029942

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 01/04/2026 @ 10:30 

Affected Area:  Mitchells Zone 12, Mitchells Zone 13, Mitchells Zone 14, Mitchells Zone 15  

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (02/04/2026 @ 08:31)

Vumatel technicians are attending to the services that remain down. Next update will be provided at 11h00.  

 

Update (02/04/2026 @ 00:27)

Vumatel technicians have finalised the splicing work ,repairs are on hold and will recommence tomorrow morning.  

 

Update (01/04/2026 @ 23:20)

Splicing on the 144F cable is complete, while the 288F cable is currently 85% complete.  

 

Update (01/04/2026 @ 22:39)

Splicing is currently at 50% completion.  

 

Update (01/04/2026 @ 21:37)

Splicing is currently at 30% completion  

 

Update (01/04/2026 @ 20:35)

Splicing is currently at 20% completion  

 

Update (01/04/2026 @19:48):

Team has started splicing  

 

Update (01/04/2026 @19:16):

Vumatel team is currently 65% complete with preparation  

 

Update (01/04/2026 @18:23):

The team is now starting with joint preparation  

 

Update (01/04/2026 @17:28):

The team is still relocating the 7-way and is nearly complete  

 

Update (01/04/2026 @17:26):

Vumatel team is still moving the 7way...they are almost done  

 

Update (01/04/2026 @ 15:50):

 The manhole has been installed; the team is currently repairing the duct and relocating the 7-way  

 

Update (01/04/2026 @ 14:55):

 Civils team still busy with trenching for new manhole. Location of the manhole is being moved as there is still work taking place with the widening of the road and as a result team need to move the manhole 3 meters from its current location  

 

Update (01/04/2026 @ 13:47):

 Civils team just arrived on site. Trenching will start soon  

 

Update (01/04/2026 @ 11:24):

Vumatel  Technicians are on site localizing the fault

 

#MitchellsZone12 #Vumatel #Outage 


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