Vumatel is currently experiencing the following issue:
Start Date & Time: 21/09/2025 @ 12:40
Affected Area: Mitchells Zone 02, Mitchells Zone 07, Mitchells Zone 06
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (23/09/2025 @17:13):
Vumatel confirmed that this outage was resolved on 23/09/2025 @17:13. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (23/09/2025 @ 16:11):
Technicians are still attending to the cases that remain down, further feedback will be provided at 20:00
Update (23/09/2025 @ 10:29):
Technicians are working on the cases that remain down. Next update will be provided at 16:00.
Update (23/09/2025 @ 09:29):
Splicing has been completed. Connections are being tested to confirm services.
Update (23/09/2025 @ 08:52):
Technicians have completed 216 splices on A side joint.
Update (23/09/2025 @ 08:10):
Technicians are back in the area this morning. Splicing has started, further updates will be provided on progress.
Update (22/09/2025 @ 20:51):
Incident to be placed on hold as teams are being pulled off site, repairs will continue in the morning
Update (22/09/2025 @ 20:08):
216 of 278 complete on B side joint
Update (22/09/2025 @ 19:19):
144 of 288 complete on the B side joint
Update (22/09/2025 @ 18:35):
96 of 288 completed on the B side joint awaiting progress update on the A side joint
Update (22/09/2025 @ 17:54):
72 of 288 splicing is done at the 1st joint, splice work has started at 2nd joint
Update (22/09/2025 @ 17:23):
45 of 288 splices done at the 1st joint, prep work on 2nd joint at 50%
Update (22/09/2025 @ 16:35):
Splicing has started on the 1st joint, prep work still underway on the 2nd joint
Update (22/09/2025 @ 16:12):
1 joint 80% prep work done 2nd joint 30% done
Update (22/09/2025 @ 16:01):
Technicians have started prepping the 1st joint, more updates will follow
Update (22/09/2025 @ 15:23):
Technicians are done floating, perp work on both joints has began. Further feedback will be provided as soon as splicing has started.
Update (22/09/2025 @ 14:37):
Floating is still in progress. Further feedback will be provided as soon as floating is completed. . More updates to follow.
Update (22/09/2025 @ 13:49):
Floating is in progress and teams are prepping the 1st joint. . More updates to follow.
Update (22/09/2025 @ 13:01):
Technicians have found an additional fault on the fibre. A new cable will be floated to complete repairs. Further updates will be provided at 15:00. More updates to follow.
Update (22/09/2025 @ 11:23):
Technicians have found an additional fault on the fibre. A new cable will be floated to complete repairs. Further updates will be provided at 15:00 . More updates to follow.
Update 22/09/2025 @ 08:03
Technicians are attending to the cases that remain down, further feedback will be provided at 12:00.
Update 21/09/2025 @ 22:46
Repairs are currently on hold due to adverse weather conditions.
Update 21/09/2025 @ 20:46
Splicing in progress 50%
Update 21/09/2025 @ 19:59
Technicians are still on-site splicing.
Update 21/09/2025 @ 18:24
Please note that splicing is still in progress.
Update 21/09/2025 @ 17:50
Splicing has started.
Update 21/09/2025 @ 16:03
Technicians are still onsite, preparing the joints for splicing.
Update 21/09/2025 @ 14:44
Technicians are onsite, preparing the joints for splicing.
Update 21/09/2025 @ 13:44
#MitchellsZone06 #Vumatel #Outage
