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Mitchells Zone 02, Cape Town - INC-000026570

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 03/11/2025 @ 14:57

Affected Area/s:Mitchells Zone 02, Cape Town 

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (05/11/2025 08:42):

Vumatel confirmed that this outage was resolved on 04/11/2025 16:00. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (04/11/2025 @09:27):

Vumatel is on site to continue with repairs.  

 

Update (04/11/2025 @08:23):

Vumatel technicians will be on site at 08:30 to continue with repairs.  

 

Update (03/11/2025 @23:00):

Vumatel confirmed that repairs are on hold due to safety reasons.  

 

Update (03/11/2025 @19:47):

Splicing completed. Vumatel technicians now attending to services that remain down 

 

Update (03/11/2025 @18:54):

Splicing at 65%  

 

Update (03/11/2025 @17:59):

Splicing at 30%  

 

Update (03/11/2025 @17:17):

Splicing has started  

 

Update (03/11/2025 @ 16:48):

Vumatel technicians are preparing the joints for splicing, Prep work is 90% done . More updates to follow.

 

Update (03/11/2025 @ 16:02):

Vumatel technicians are preparing the joints for splicing, prep work is at 50% . More updates to follow.

 

Update (03/11/2025 @ 15:00):

 The feeder joint sustained fire damage as a result of vandalism. Technicians onsite investigating. . More updates to follow.

 

#MitchellsZone02 #CapeTown  #Vumatel #Outage


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