Vumatel is currently experiencing the following issue:
Start Date & Time: 27/02/2025 @ 09:50
Affected Area/s: Mitchells Zone 14, Mitchells Zone 15, Mitchells Zone 16
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (28/02/2025 @ 13:54):
Vumatel confirmed that this outage was resolved on 28/02/2025 @ 13:54. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (28/02/2025 @ 12:09):
Technicians are attending to the remaining cases, further updates of progress will be provided by 16h00 today . More updates to follow.
Update (28/02/2025 @ 09:02):
Splicing in progress
Update (27/02/2025 @ 017:29):
Repairs on hold due to safety reasons . More updates to follow.
Update (27/02/2025 @ 16:36):
Prep work nearing completion with splice work to commence shortly
Update (27/02/2025 @ 16:03):
Technicians are preparing the joints for splicing
Update (27/02/2025 @ 15:09):
Technicians are pulling slack
Update (27/02/2025 @ 14:08):
Teams are currently on route to collect the required stock . More updates to follow.
Update (27/02/2025 @ 12:58):
Additional teams have now arrived on site to assist with troubleshooting . More updates to follow.
Update (27/02/2025 @ 11:57):
Additional teams have been dispatched to assist . More updates to follow.
Update (27/02/2025 @ 10:56):
Technicians is still busy with localizing the fault at hand. More updates to follow.
#MitchellsZone14 #MitchellsZone15 #MitchellsZone16 #Vumatel #Outage
Vumatel confirmed that this outage was resolved on 28/02/2025 @ 09:57. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
