Open Fibre is currently experiencing the following issue:
Start Date & Time: 03/09/2025 @14:03
Affected Area/s: Malibongwe Industrial Park
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (03/09/2025 @ 18:56):
Openfibre confirmed that this outage was resolved on 03/09/2025 @ 18:56. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (03/09/2025 @ 18:10):
Team is still investigating fault onsite and conducting splice. New ETR hasn't been confirmed yet.
Update (03/09/2025 @15:44):
Open Fibre technicians are still busy with splicing on the remaining cables. The revised estimated time of restoration (ETR) for the completion of splicing and testing is 17:00.
#MalibongweIndustrialPark #OpenFibre #Outage