Openfibre is currently experiencing the following issue:
Start Date & Time: 16/05/2025 @ 11:28
Affected Area/s: Malibongwe Industrial Park
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (17/05/2025 @ 13:21):
Openfibre confirmed that this outage was resolved on 17/05/2025 @ 13:21. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (17/05/2025 @ 09:58)
Kindly note that investigations are still ongoing.
The team is investigating the fault; however no ETR has been provided as of yet.
Update (17/05/2025 @ 08:37)
Kindly note that investigations are still ongoing.
Please be advised that our carrier team has technicians onsite.
Update (16/05/2025 @ 23:40)
Kindly be advised that our teams are currently on site actively investigation the cause of this disrution
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