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Kwa Nobuhle Zone 1 - INC-000026725

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 05/11/2025 @ 14:39

Affected Area/s: Kwa Nobuhle Zone 1

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Vumatel confirmed that this outage was resolved on 05/11/2025 08:44. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (06/11/2025 @07:41):

Vumatel technicians are on site and are currently busy preparing joint and exposing ducts .  

 

Update (06/11/2025 @12:26):

The Vumatel incident will be placed on hold to first thing in the morning  

 

Update (05/11/2025 @17:04):

Vumatel technicians completed splicing to restore services  

 

Update (05/11/2025 @ 16:23):

Vumatel technicians are on site localising the fault . More updates to follow.

 

Update (05/11/2025 @ 16:16):

 Vumatel technicians have been dispatched, ETA 16:45 . More updates to follow.

 

Update (05/11/2025 @ 15:42):

 Vumatel technicians have confirmed a disconnection at the 26.6km and a support ticket has been raised with the vendor for further investigation and resolution. . More updates to follow.

 

Update (05/11/2025 @ 15:30):

 Vumatel technicians are on site investigating . More updates to follow.

 

#KwaNobuhleZone1 #KwaNobuhle #Vumatel#Outage


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