Vumatel is currently experiencing the following issue:
Start Date & Time: 05/11/2025 @ 14:39
Affected Area/s: Kwa Nobuhle Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 05/11/2025 08:44. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (06/11/2025 @07:41):
Vumatel technicians are on site and are currently busy preparing joint and exposing ducts .
Update (06/11/2025 @12:26):
The Vumatel incident will be placed on hold to first thing in the morning
Update (05/11/2025 @17:04):
Vumatel technicians completed splicing to restore services
Update (05/11/2025 @ 16:23):
Vumatel technicians are on site localising the fault . More updates to follow.
Update (05/11/2025 @ 16:16):
Vumatel technicians have been dispatched, ETA 16:45 . More updates to follow.
Update (05/11/2025 @ 15:42):
Vumatel technicians have confirmed a disconnection at the 26.6km and a support ticket has been raised with the vendor for further investigation and resolution. . More updates to follow.
Update (05/11/2025 @ 15:30):
Vumatel technicians are on site investigating . More updates to follow.
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