Vumatel is currently experiencing the following issue:
Start Date & Time: 08/09/2025 11:45
Affected Area/s: Kwa Nobuhle Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (09/09/2025 07:10):
Vumatel confirmed that this outage was resolved on 08/08/2025 17:27. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 08/09/2025 15:54
Vendor link has been repaired, restoring client connectivity.
Update: 08/09/2025 15:11
Teams fixed the disconnect but not getting live from Arcadia. Vuma cp is on route to site to check.
Update: 08/09/2025 14:49
Vendor technicians have investigated link affected. Awaiting further updates regarding repair procedure and progress.
Update: 08/09/2025 13:49
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Testing from site Kwanobuhle panel info P1-2 Port P1-18.125km Port P2-18.125km Full distance as per label 33.127km Access handhole Access handhole distance 5.5kmm Disconnection Distance 18.125km
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Update: 08/09/2025 13:42
Vendor engineers are on site localizing the point of break
Update: 08/09/2025 13:09
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Technicians have been dispatched to localise fault
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Update: 08/09/2025 11:55
Technicians notified of possible outage
#KwaNobuhleZone1 #Vumatel #Outage
