Vumatel is currently experiencing the following issue:
Start Date & Time: 09/02/2025 @ 17:19
Affected Area/s: Kwa Nobuhle Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (12/02/2025 @ 15:41):
Vumatel confirmed that this outage was resolved on 12/02/2025 @ 15:41. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (12/02/2025 @ 13:40):
The team is busy with the last 3 fallouts, they should be done in the next hour or so.
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Update (12/02/2025 @ 13:25):
Technicians are actively working on the remaining cases. Next update will be provided at 16:00
Update (12/02/2025 @ 10:04):
Technicians are working on the cases that remain down. Further updates will be provided at 12:00
Update (11/02/2025 @19:34):
The team is busy with the fallouts, they have difficulties reaching some clients to test ISP, but they will attempt again first thing in the morning.
Update (11/02/2025 @ 13:50):
Technicians are currently working on 23 fallout cases that still remain impacted, next update will be provided by 18h00. |
Update (11/02/2025 @ 13:50):
Technicians are busy with the fallouts.
Update (11/02/2025 @ 12:51):
Technicians are still busy attending to the Remaining down services.
Update (11/02/2025 @ 08:06):
Technicians are back on site this morning and will complete the outstanding repairs.
Update (10/02/2025 @ 15:34):
Tech Attending
Update (10/02/2025 @ 14:30):
All work has been successfully completed, and associated tickets are currently undergoing testing to confirm that no further action is required.
Update (10/02/2025 @ 13:30):
Progress update.
Civils : 100%
Prepping : 75%
Splicing : 50%
Update (10/02/2025 @ 12:13):
Civils: 100% Prepparing: 75% Splicing: 35%
Update (10/02/2025 @ 11:35): Splicing is in progress |
Update (10/02/2025 @ 10:00): Technicians are en route to collect stock required for repair
Update (10/02/2025 @ 09:07): Technicians are preparing the joints for splicing
Update (10/02/2025 @ 08:36): Technicians are onsite localizing the fault |
#KwaNobuhleZone1 #VumatelReach #Outage